Upon the termination of USER’s Service, RISE may, in its sole and absolute discretion, release to the USER’s new service provider the telephone number that USER ported (transferred or moved over) to RISE from USER’s previous service provider and used in connection with USER’s service if: such new service provider is able to accept such number; USER’s account has been properly terminated; USER’s account is completely current, including payment for all charges and applicable termination fees; and USER requests the transfer upon termination of the account. New Sky customers only. Your provider has had a general shake-up of its pricing system, and some of its tariffs have changed. THIS IS A LIMITED WARRANTY AND IS THE ONLY WARRANTY MADE BY RISE. If you're still within the minimum contract length, that can mean a hefty fee, usually equal to the cost of the remaining bills on the contract. Our qualified service teams offer the highest level of 100% local customer care 24 hours a day, 7 days a week, 365 days a year. First Saturday of the month only, 9am to 1pm (holiday weekends may vary). Good option for service in remote areas. This document is important–please read it carefully. A change or upgrade to a Service plan may be subject to an upgrade fee as set forth in the Additional Fee Statement (as defined herein). No ifs, no buts, no charges. Late terms and associated fees for each stage of the delinquency process are as set forth in the Additional Fee Statement. Your broadband provider may be able to hike the price of your fixed contract by the rate of the Retail Price Index (RPI). Upon a change or upgrade to a Service plan, any special or other promotions applied to USER’s account may be subject to discontinuance or removal if such promotion is no longer available. RISE’s ENTIRE LIABILITY AND USER’s EXCLUSIVE REMEDY IN CASE OF BREACH OF THIS WARRANTY SHALL BE, AT RISE’s SOLE OPTION, EITHER RETURN OF ALL OR A PORTION OF THE SERVICE FEES PAID FOR THE CURRENT MONTH OF SERVICE, OR REPLACEMENT OR REPAIR OF CONNECTION SERVICES OR PRODUCTS. Rise Broadband provides products and services to meet the needs of both Enterprise and Small Business. Is there a cancellation fee if I terminate my service? Fee Changes – USER acknowledges and agrees that RISE has the right to change its Service fees, additional fees, or add new fees at any time, upon notice to the USER. Rise Broadband was first mentioned on PissedConsumer on Jun 05, 2015 and since then this brand received 914 reviews.. Rise Broadband ranks 325 of 1406 in Telecommunications category. HOWEVER, PAID CHARGES ARE NOT SUBJECT TO REFUND SO IF USER CANCELS SERVICE BEFORE THE END OF A BILLING CYCLE, THERE WILL BE NO PRO-RATED REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH PERIODS REMAINING AFTER THE TERMINATION DATE. And while the idea of cancellation fees, long phone calls and extra paperwork are all off-putting, they shouldn’t prevent you from changing provider. This option was declined and the service was requested to be canceled immediately. 184 reviews of Rise Broadband "If I could give this company -5 stars I would. Telephony Service – If USER subscribes to telephony Services, RISE shall provide telephony Service, and USER warrants to RISE that USER will use the telephony Service in accordance with the ActivePhone™ Terms and Conditions of Service as they may be updated from time to time and which is available at https://www.risebroadband.com/legal/activephone-terms-and-conditions-of-service/. It would be processed according to your Preferred cancellation date or if immediately, the request may take 24 to 48 hours to complete. Broadband deals Broadband, TV and phone Broadband and phone ... We know a price rise is never welcome, but we’re constantly investing in our network and to help us continue this work, ... without paying any cancellation fees. USER is entirely responsible for any actions, damages, or costs incurred via their account, regardless of who is using that account. USER recognizes that the products and Services used hereunder constitute valuable trade secrets of RISE and USER shall use their best efforts to protect and keep confidential any and all products and Services used by USER and shall not attempt to copy, examine, in any way alter, or reengineer, reverse engineer, tamper with, or otherwise misuse such products and Services. Customer may request to terminate Singtel Fibre Broadband plan by calling Customer Service Hotline at 1688. Amendments – RISE may modify this Service Agreement from time to time, and USER’s continued use of the Service following notice of such modification shall be deemed to be USER’s acceptance of such modification. Notices – Notifications of either party to this Agreement shall be effective upon receipt, or refusal of delivery, when deposited in the United States Mail, first class mail, certified or return receipt requested, postage prepaid, or when sent by a telefax, email, or a nationally recognized overnight delivery service, to RISE at 61 Inverness Drive East, Suite 250, Englewood, CO 80112 or to the address of Customer set forth on RISE’s records or such other address provided for such purposes. USER bears all risk of loss of, theft of, casualty to or damage to the Equipment; from the time it is received by the USER until the time (if any) when it is returned to RISE in accordance with this agreement. Rise Broadband offers residential and business internet service to 19 states with the most service in Texas, Illinois, Colorado, and Utah. RISE action or inaction under this Section will not constitute any review or approval of USER’s use or content. An early cancellation on a one-year contract is subject to a $125 fee. However if you agreed to a service plan or contract and cancel before the contract is up, you will be subjected to an early termination fee. Proprietary Rights – RISE grants USER a non-exclusive, non-transferable license to use the products and Services provided hereunder. If an action at law or in equity is necessary to enforce or interpret the terms of this Agreement or compel performance thereof, the substantially prevailing party shall be entitled to reasonable attorney’s fees and costs in addition to any other relief to which such party may be entitled. It’s a good idea to always check before you sign up for service to see if a deal or promo is in place. The term ‘you’ refers to the user or viewer of our website. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Notwithstanding the foregoing, if USER agrees to a Service plan with a Service Term of one (1) year or more, then USER’s base monthly Service fees shall not be subject to change during the Service Term, but Equipment fees and additional fees are still subject to change. This request must contain the requested date of Service termination, plus the address and phone number of the new location, and, the prospective move-in date, and the requested transfer of Service date. – internet Protocol ( “ ip ” ) are permitted and authorized to be connected to the or. Broadband subscribers enjoy professional installation, free email accounts, technical support, the British music industry has.! Any interface Equipment that RISE has not provided to the account, which is set to launch is. To £12 per month, depending on whether you have an Unlimited Fibre. 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